FREE SHIPPING ON ORDERS OVER $100

Shipping FAQ

FOR HOLIDAY DELIVERY 
When should you order to get your package in time for Christmas? 

Ground Shipping : Dec 18th 
UPS 2 Day : Dec 20th 
UPS Next Day : Dec 22nd 

We generally ship the next day after the order has been placed. For last minute gifts if you live locally you can choose in store pick up or call us to order a gift certificate. Click here for more details. 

SHIPPING COSTS  
We offer multiple shipping options within the USA. We provide tracking numbers once your order has been shipped. During your checkout process you will be given the option to choose which shipping rate and speed you would prefer. 

WHEN WILL MY ITEMS SHIP? 
We will try to get your order out within 1-2 days. Please note we do not ship on Sundays and are closed Thanksgiving, Christmas, and New Years Day. If you place your order after 2pm the previous day your order will be shipped out the following day. 

HOW LONG WILL IT TAKE FOR ME TO GET MY ORDER?
This depends on when you place your order and what shipping option you choose. 

WHEN DO I RECEIVE MY TRACKING NUMBER 
We will email you a tracking number once your order is shipped, generally within 1-2 days of placing your order. 

I ORDERED OVERNIGHT SHIPPING- CAN I EXPECT MY ORDER THE NEXT DAY?
For overnight shipping please factor in the time of day your order was placed and general processing time of 1-2 days. If you need to receive your package the next 1-2 days please call us directly at 413-341-3115 and we will do our best to expedite.

DO YOU SHIP INTERNATIONALLY? 
Currently we only offer shipping to the continental USA, Alaska + Hawaii. If you are interested in us shipping internationally please email us at info@kestrelshop.com

CAN I ORDER ONLINE AND PICK UP AT THE STORE? 
Yes, we would love to see you! Choose "store pick up" at checkout for your shipping option. Please call us at 413-341-3115 or email us at info@kestrelshop.com to let us know when you plan on picking your order up at our shop at 22 Masonic Street. Northampton, MA. Our hours are M-W 10-6 ⟫⟫ Thur-Sat 10-8 ⟫⟫ Sun 11-5.